AFTA Claims

Claims
Please complete the following form for your AFTA Plan claim
Name:		Last Name:
Email:		Phone:
Address:		City:
State:		Zip:
Agency #		Order #
Claim type	AFTA Damage Compensation	Insurance Deductible Compensation
Description of Incident
Claim Terms and Conditions of Cover
Claim - Based on the Accepted AFTA Plan Terms and Conditions 1.Areas covered by the AFTA plan: a. Up to a maxim mum of $1000 for personal insurance deductible b. $400 if damage is noticed within 48 hours of delivery c. $30 per day car rental for up to 4 days if a vehicle delivery is delayed for longer than 30 days after pickup due to unplanned and unforeseeable circumstances. 2.The AFTA Plan does not substitute any insurance, but compliments it. It is a GAP cover plan. 3.Should it be necessary to use customer's own personal insurance in the event that a carrier's insurance fails to pay, this plan will cover the customer's own personal insurance deductible to a maximum amount of $1000 upon receipt of proof of payment of the deductible from the customer's insurance company. It is conditional that all customers have personal vehicle insurance. The AFTA cover is void if a customer does not have any personal insurance on the vehicle. 4.Or, up to a maximum of $ 400 will be paid for any damage discovered after a vehicle has been delivered and a bill of lading has been signed where the claim is submitted within 48 hours after delivery. This option is not subject to any personal insurance claim. Conditional is: ? a. Reporting of exact date and time of delivery coinciding with both the carrier and customer. b. copy of the signed bill of lading by both the truck driver on behalf of the carrier company and the person who placed the shipping order or his/her representative. c. Proof of damage by photo images within the 48 hours claim period. d. 2 quotes have to be submitted within 7 days of claim from registered body repair companies. e. The onus rests on the customer to ensure that the vehicle is clean and in sufficient light to do a proper inspection upon delivery before signing the bill of lading (BOL). If the vehicle is dirty or it is too dark for a thorough inspection it should be noted as such on the bill of lading and signed by both the truck driver delivering the vehicle and the person who receives the vehicle upon delivery. Any damages discovered after a vehicle has been cleaned or in better lighting conditions after the signing of a bill of lading will be for the account of the carrier. Failure to indicate the inability to do a proper inspection by the customer and signing the BOL and accepting the vehicle unconditionally, will not be accepted as a valid AFTA Plan claim. f. A check will be issued to the body repair company upon the submission of invoice. 5.AFMANCON reserves the right to elect the car rental company. If the lowest rental is not covered by the AFTA Plan, the customer or Agency will be responsible for the balance, including taxes, insurances and additional fees. 6.This plan does not cover vehicle depreciation claims due to damage to a vehicle. 7.A claim should be submitted with the agency first in writing either by letter or email and after qualification be referred to the claim link on the AFMANCON website. 8.Payment of the $1000 will be made after a copy of the receipt for payment of the deductible to the insurance company is submitted. 9.Reimbursement for the deductible will be done within 30 days after submission of the receipt of payment to the insurance company or repair shop. 10.The payment of $400 will be made after submission of invoice from the body shop responsible for the repair of the vehicle 11.AFMANCON reserves the right to appoint the company responsible for repairs after at least 2 quotes have been submitted by the customer. 12.No payments will be made if repairs are made without authorization from AFMANCON 13.Any damage discovered prior to the signing of the BOL and not indicated on the bill of lading will not be covered by the AFTA Plan 14.The AFTA Plan cover is only valid within the continental USA 15.The carrier used by the Broker for the purposes of transporting a vehicle for a customer should have a rating of 95% or more on Central Dispatch (CD). If the transporter is not listed on CD AFMANCON reserves the right of refusal to compensate. 16.If a vehicle was damaged when delivered to a storage facility and no proper BOL was signed and exchanged between parties, AFMANCON reserves the right to refuse compensation. 17.This plan does not cover vehicle depreciation due to damage claims and repairs to a vehicle. 18.The plan does not cover toll fees charged because customers neglected to remove devices from a vehicle before they were loaded for transportation. 19.AFTA does not cover penalties or fees charged due to the presence of personal items or damage inside in a vehicle, loss of money, gas, lost keys or damage to the undercarriage of a vehicle.
I confirm that you have read and understood the claim terms and conditions of cover above